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Home > Tips > What to Do When You Can’t Transfer Photos from iPhone to PC

What to Do When You Can’t Transfer Photos from iPhone to PC

Can’t transfer photos from iPhone to PC? We will see all the possibilities that may cause the problem and learn how to fix it with several effective methods.

by Micky |Jan 09,2019..

Q: “Why can’t I transfer photos from iPhone to PC. The iTunes “Backup Now” greyed out and now, I have no idea how to fix it. Please help!”

iPhone is not only a good tool for communication but also, an easy-to-use portable camera. Users use it to take hundreds of photos during their long-term use and those photos can get clogged up on the device. In this case, it’s necessary to move those photos from their iPhones to PC. However, many users complain they can’t transfer photos from iPhone to PC for backup due to various reasons and want to know whether there are any solutions.

So, in the following tutorial, you will learn what may cause this problem and how to fix it after I provide some helpful tips.

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Hot Search: How to Import Photos from iPhone to Windows | How to Transfer iPhone Pictures to PC for Backup

Solution 1 Check the USB Connection

If you’re unable to transfer photos from iPhone to PC, you’re supposed to first consider whether it’s caused by a connection issue. Ensure you are using the original USB cable and the USB port is also functioning properly. You can connect the computer with another device to see whether it works.

Solution 2 Fix it When iTunes Back Up Now Greyed Out

iTunes is always the most trustworthy program for iPhone backup although it’s a kind of complicated for new users like me. However, even though it’s reliable in most cases, there are still many users complaining that they can’t transfer photos from iPhone to PC because the button “Back Up Now” in iTunes greyed out.

The chances are that your iTunes’ version is too old or the iOS software is outdated. To solve this problem, you need to update iTunes or the iOS software.

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How to Update iTunes to the Latest Version

1.       Launch iTunes.

2.       Click on “Help” on the top.

3.       Click on “Check for Updates”.

4.       After the analysis, click on “Download iTunes”.

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How to Update iOS Software to the Latest Version

1.       Open your iDevice.

2.       Go to “Settings” > “General” > “Software Update”.

3.       Checking for update.

4.       After the checking procedure is completed, follow the onscreen guide to install the latest software.

Solution 3 Use Third-party iPhone Transfer Software

Other than using complicated iTunes or iCloud to back up iPhone photos, there are some more practical and convenient ways to transfer iPhone photos to PC. One of them is to resort to some user-friendly iPhone transfer software.

IOTransfer does extraordinarily well in iOS file transfer. With clicks, you can transfer files including photos, videos, music, and contacts from iPhone to PC and vice verse. It’s safe and quick.

Moreover, features like YouTube video download, GIF making, and iPhone cleaning are also supported which gives a big convenience.

Can’t transfer photos from iPhone to computer? Try the best iPhone transfer software to get it done with ease.

Transfer iPhone Photos to PC with 2 Steps

Step 1 Connect An iPhone to PC

Install and launch IOTransfer, connect your iPhone to PC via a USB cable and wait until the device gets detected. If you see the notification “Trust This Computer”, tap on “Trust” to proceed.

On the main interface, you will see the tablet of “Photos”. Select it, preset an output path and click on “Transfer” to transfer all photos to PC. If you only want to transfer several photos, please check the following steps.

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Step 2 Select the Photos You Want to Transfer

Click on “MANAGE” in the top toolbar. In the opened window, click on “Photos” on the left and then, select Camera Roll or Albums. Tick off the photos you want to transfer and click on “Export” to transfer the photos to your desired location.

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Bottom Line

Now, you’ve learnt what to do if you can’t transfer photos from iPhone to PC given so many reliable solutions.

If you have any further questions about iPhone data transfer, always feel free to contact us.



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